Order Processing & Shipping Information

Order Processing & Shipping Information

  • Once payment is received, we begin sourcing your products. Processing usually takes 1–3 business days.

  • If the items are in stock, your order will be shipped the same day.

  • For certain products with steady demand, we maintain inventory to ensure faster dispatch.

Estimated Delivery Times:

  • EU & US: 6–12 business days

  • Canada, UK & New Zealand: 6–10 business days

  • Other countries/regions: up to 20 business days

Please note: occasional delays may occur due to weather conditions or limited flight availability.

Customs & Import Duties

If you select an express shipping method such as DHL, FedEx, or UPS, please be aware that customs duties may apply depending on your country's regulations.

  • Customs duties are calculated based on the product type and declared value.

  • Typically, these fees range from 13% to 18% of the declared value on the package.

  • We kindly ask you to inform your customers about potential customs charges when selecting express shipping options.